Apple Launches Free Screen Replacement Program For iPhone 11s
Technology giant Apple has announced the launch of a free screen replacement program for iPhone 11 models with touch failure. The company says that the devices affected by the issue were manufactured between November 2019 and May 2020.
Apple announced that some devices may experience touch problems. This is caused by a component in the display module of the iPhone 11s introduced last year.
Stating that iPhone 11s produced between November 2019 and May 2020 may be affected by this problem; the company says that users who have touch-related problems will have their smartphone screens replaced free of charge.
In order for users to benefit from the screen replacement program; you need to find an Apple Authorized Service Provider or make an appointment at the Apple Store. However, the relevant iPhone will be examined to verify whether the device is suitable for the program.
Stating that the replacement program is only valid for iPhone 11 and there is no problem with other iPhone models. According to the company, there may be additional costs to solve the issue in models with cracks on the screen.
Emphasizing that the devices may be limited to the country or region in which they are purchased for repair; Apple also said that the exchange program will not extend the standard warranty coverage of the device. In the statement made, it was also stated that users who had previously paid to replace the display module and thought that their devices were affected by this problem will be refunded.
If you think your iPhone 11 device is affected by this screen issue, you can check if your phone is eligible for replacement by going to the link here, then contact an Apple Authorized Service Provider or Apple Support. Finally, the replacement program is valid for two years from the date of purchase, and if you experience problems with your device during this time, you can benefit from the program.